The Evolution is the data controller for www.theevolution.eu retail website. Contact details below:

The Evolution

29 Merryhill Road

Bracknell

RG42 2DN

contact@theevolution.eu

This privacy policy sets out how The Evolution uses and protects any information that you give us when you use our websites. It tells you what information we collect about you, how we may use it, and the steps we take to ensure that it is kept secure. We also explain your rights and how to contact us.

Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

The information we collect about you includes the details you provide us with when using our website, placing an order or subscribing to our e-mails. This information is require to offer full and efficient customer service - to ensure we can get the order you placed with us to the intended location in a timely manner. We will also use it to refer to if you contact us by telephone, email or through social media asking for an update about your order.

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

We would only transfer data to a company outside of the EU if you have especially asked for delivery to be made to a recipient in a country outside of the UK. This would be to a third party delivery company. Please note we only use reputable delivery firms with strong data protection policies.

We will never contact you about anything other than an order you have placed unless you have opted into our newsletters. We include the option to sign up for email newsletters on the home page of our site, and also after you have placed an order with us. We will never automatically opt you into any newsletter subscription. You will need to visit our signup form to enter your email address, and then confirm by email you would like to be opted in.

Credit/Debit card details are collected securely by our payment processors Wix and PayPal and never held on our site. You can see their Privacy Policies here: https://www.wix.com/about/privacy and https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Your personal data that has been provided when you order will stay on our website back office which is hosted on secure server. This data will be able to be accessed by you when you login to your account (if you have created one) so you can see any past orders.

If you would like us to delete your order history at any time please contact contact@theevolution.eu and we will action that within seven working days.

We keep printed copies of orders for one month in a locked cabinet in our office. This includes details such as who packed each order, what items were ticked off when preparing an order, and any other relevant information that we felt was necessary to note onto the order when packing it. We believe it is important to keep this information for one month to be able to answer any queries you may raise, and also ensure we can review any issues that arise to offer the highest possible customer service level. After 1 month we will destroy the printed paperwork through a secure shredding service.

You have the right to request access to your personal data at any time and also the right to request the amendment or deletion of your personal data.

You can do this by emailing contact@theevolution.eu

Cookies are small data files which are stored on your computer, mobile phone or device. Cookies may be placed on your device when you visit a website or open a marketing email.

The Evolution uses cookies for a variety of reasons, such as to remember your preferences when you visit our site, tailor your visit or monitor traffic to enable us to improve our site.

We also set third party cookies to allow you to easily link to third parties you may be subscribed to, such as Facebook or Twitter. We do not control these cookies and how your information may be used, so please visit the third parties’ websites for more information on these cookies.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

The Evolution may change this policy from time to time. If we decide to change our privacy policy, we will post the changes on this web page so that you are aware of the information we collect, how we use it and under what circumstances we disclose it.

This policy is effective from 1st September 2019.

A hard copy of the policy is available from:

Data Protection Manager

The Evolution

29 Merryhill Road

Bracknell

RG42 2DN

contact@theevolution.eu

Any revised policy will apply only to data collected after the new policy comes into effect.